We are grateful for your purchase of our products through our website www.startupvisors.com and we truly believe in utmost customer satisfaction.
In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. You shall be entitled to a refund which shall be subject on the following situations:
The Refund shall be only considered in the event there is a clear, visible deficiency with the service or product purchased from Startupvisors.
If the customer wishes to cancel the services in case of a change of mind, we will not be liable to refund for the service. In case customers asks us to hold the processing of the service, we shall hold the fees paid for a period of 1 year from the date of payment.
If the request for a refund has been raised 7 days after the purchase of a service or product has been completed and the same has been intimated and indicated via email or through any form of communication, then, such refund request shall be deemed invalid and shall not be considered.
We will refund the money only in case we fail to provide services to our customers from our end post our internal investigation. Applicant need to apply for the same via email at hello@startupvisors.com
If the request for the refund has been approved by Startupvisors, the same shall be processed and intimated to you via email. This refund process could take a minimum of 15 (fifteen) business days to process and shall be credited to your bank account accordingly. We shall handle the refund process with care and ensure that the money spent by you is returned to you at the earliest.